PAYMENT, TAXES, SATISFACTION GUARANTEE, LIABILITY,  LOWEST PRICE GUARANTEE, MISSION STATEMENT, STANDARDS, ABOUT US
		VISA, MASTERCARD & PAYPAL ACCEPTED ALL PRICES LISTED IN CANADIAN DOLLARS! Discounts on volume. FREE RETURN WITHIN CANADA & THE USA. Free return shipping on most orders with a value of $300.00 or more. We accept; VISA, MasterCard, PayPal, checks, money orders or bank drafts when your order is complete. Pay by VISA or MasterCard by phone or on-line by PAYPAL. Visa & MasterCard are accepted, subject to verification. IMPORTANT NOTICE WHEN PAYING BY CREDIT CARD: When making payments by MasterCard or Visa your statement will show: Paid to; "TMTV.NET, Teamwork Media Television".  The billing address for your credit card must be the same as the ship-to address. Once verification is made your order will be returned. If you wish to pay by PAYPAL contact TMTV to arrange payment on-line or by e-mail. Shop by PAYPAL Without Sharing Your Financial Information. When you pay with PayPal, your credit card and bank numbers are never seen by the seller or merchant. Your financial information stays safe. Plus, you're protected 100% against unauthorized payments sent from your account. We DO NOT accept pre-payment by checks, money orders or bank drafts unless prior arrangements are made. If you need to send PRE-PAYMENTS by checks, money orders or bank drafts please contact us. All checks, money orders or bank drafts with a value of $100.00 or more must clear our bank before we return your order. (allow 14 to 60 days for these items to clear). All orders must be paid & cleared before we return your order. Any credit card charge backs, NSF charges are subject to a $50.00 administration fee on ANY order, plus bank and service charges must me paid. IMPORTANT NOTICE REGARDING US POSTAL MONEY ORDERS: U.S. Postal money orders must be "International Money Orders". USA Postal Money Orders are negotiable only in the USA and NOT CANADA. NOTE* USA Foreign Exchange; These amounts will be determined by your credit card company, bank or PayPal account when payment is made. Click here for a currency converter. Special motion picture services: Frame-by-frame motion picture film scanning and film recovery and restoration require payments in advance by PAYPAL or International money order only. Please contact us to make arrangements if you require these services. OVERSEES CUSTOMER NOTICE: We do NOT process any orders for customers other than CANADA & USA. DO NOT SEND YOUR ORDER if you are in a location outside of North America or Hawaii. There are many issues that prevent us from providing services outside of North America, including: Different video standards, oversees shipping, currency exchange, billing, taxes and warranties. Shipping/handling/insurance/duties (depends on location and weight) Tax: Canadian customers. NOTE: GST/HST TAXES DO NOT APPLY TO USA OR FOREIGN CUSTOMERS. Canadian taxes: Applicable HST/GST taxes of 12% in BC or items shipped to us and sent to an address in BC is subject to 12%. All other Canadian provinces and territories are subject to either their GST or HST. Example 1: A customer from Alberta sends their films to TMTV for repair, the tax charged is 5% GST and NOT BC's 12% HST.  Example 2: A customer in Nova Scotia sends their film to TMTV for repair, the tax charged is their 15% HST. CANADIAN TAX RATE CHARGED FOR OUR SERVICES (Items shipped to us from your province and returned to you in your province). Alberta - GST rate of 5% British Columbia - HST rate of 12% Manitoba - GST rate of 5% New Brunswick - HST rate of 13% Newfoundland and Labrador - HST rate of 13% Nova Scotia - HST rate of 15% Ontario - HST rate of 13% Prince Edward Island - GST rate of 5% Quebec - GST rate of 5% Saskatchewan - GST rate of 5% Yukon - GST rate of 5% Northwest Territories - GST rate of 5% Nunavut - GST rate of 5% From the GST/HST Technical Information Bulletin Harmonized Sales Tax Place of supply rules for determining whether a supply is made in a province Note: This Technical Information supersedes the version dated February 2010. VIII. Repairs, maintenance, cleaning, adjustments, alterations and photographic-related goods No changes are proposed to the current place of supply rule that applies where a supplier receives tangible personal property of another person for the purpose of either • supplying a service of repairing, maintaining, cleaning, adjusting or altering the property, or • producing a negative, transparency, photographic print or other photographic-related good. 100% satisfaction guaranteed. When you receive your order, please check and make sure everything is to your satisfaction immediately. In the unlikely event that you aren't thrilled and completely satisfied with your order please contact us within 14 days so that we can make every effort to fix the problem. If you are still unhappy, return the order to us with a letter stating the problems or issues, and we will refund your money, less shipping fees if applicable. It's that simple. If you had or plan to have your films transferred at TMTV please read "TRANSFER OF HOME MOVIE FILM & LIMITED LIABILITY" section on our order form - Click here NOTE: Returns/refunds/warranties will not be accepted after 14 days of receiving your order. Please check your order as soon as you receive it. LIABILITY While TMTV takes every precaution for the safekeeping and handling of all material delivered to it, we can not assume responsibility for loss of, damage to, said materials from any cause whatsoever. It is the clients responsibility to insure their material before delivery to TMTV. QUOTES & LOWEST PRICE GUARANTEE: TMTV will compete with any written quotation offering the same level of service & give you further discounts on MOST orders. Find ANY company in North America that offers lower regular listed prices and the same quality of service on film transfers, video to DVD, slide scanning or audio conversion and we will beat their price. You must supply the quotes by e-mail before sending your order so that we can verify the quote. If they truly offer equal quality of service at a lower regular listed price than we do, we will beat their price. GUARANTEED! (This does NOT apply to frame-by-frame film scanning or film recovery and restoration, however discounts may apply on quantity). TMTV VIDEO AND FILM LAB MISSION STATEMENT Friendly, Professional Service The mission of our company is to provide top quality service and care to our clients using state of the art technology and old fashioned values. We take special interest and pride in helping our clients. We make information available to promote a safe and comfortable means of having your analog formats converted to digital. Click here to see what our customers have to say. Your satisfaction is assured through our 100% satisfaction guarantee. GUIDING STANDARDS Honesty: We deal with each client on a personal basis, we will answer your questions honestly and provide you with the information you need to make an informed decision regarding your order. Courteous: We pride ourselves on being polite and courteous in all our dealings. Timely: The backbone of our company is service and we aim to provide each client with timely responses in all inquiries and transactions. Helpful: Should you have any questions do not hesitate to contact us Toll Free Canada & USA wide at: 1 800 824 8688 or use our contact web page a timely response. ABOUT US TMTV Video & Film Lab Department was formed in 1980 and is a video, film, audio, photo, digital transfer, conversion & duplication company. We are located in Nelson, British Columbia, Canada and is an international company serving CANADA & USA. We currently do NOT service customers outside of Canada or United States of America. SERVING CANADA AND THE USA SINCE 1980
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